Frequently Asked Questions

Q: I just finished installing the Nursing Agency Backoffice Software and is now prompting me for a username and password. What is the username and password am I supposed to use?

A: After your installation, you may have skipped the portion of Company Setup, during Company Setup, you should have set your username and password. If you accidentally skipped this portion of the setup, simply use the default Username: admin Password:admin ; To resetup company information goto the About section of the application software located on the top right hand portion.

Q: Will the overall Guide teach me everything I need to know about starting a nursing agency?

A: The guide covers the basics of starting a nursing agency. It covers topics and registering your business, choosing the entity whether sole propiertorship, LLC, or corporation. Then it goes in to the day to day operations of the business. As far as licensing goes, it covers the governing agencies you will be dealing with in order to attain a license to operated within a certain jurisdiction. One of the strongest and most important point of the guide are our contract forms, which has be catered specifically designed for the nursing agency. These contract forms alone if drawn by an attorney will run you hundreds of dollars not to mention the fact they will still charge you consultation fee. In fact, we have attorneys buying our guide so they don’t have to reinvent the wheel when it comes to our custom tailored contract forms.

Q: Do I need to be a nurse to start a Nursing Agency, Nurse Staffing Agency / Registry?

A: No. You do not need to be an R.N. Nor do you need to be in the Healthcare Industry to open a Nursing Agency. A Nursing Agency is like any other business that would not require you to be an R.N. to own one. The e-book or book edition is a comprehensive guide and all the attachments will help you form all aspects of your business, from choosing a name for your business to staffing your facilities.

Q: What is the H&N Finder software for?

A: H&N Finder will help assist you in marketing your service, it is a compiled database of over 22,000 Hospitals and Nursing Homes in the United States. This software is searchable by City, State, Zip and even by a specific name. All Results of your search can than be saved as a XLS file exportable to your favorite mail list program. Simply take your mailing list and send out a newsletter regarding your company and your services. It’s a great software tool to have!

Q: How do I download your product after payment?

A: Our product can be downloaded immediately after a successful payment. You will automatically receive an email for download details.

Q: What are the system requirements of the E-Book and the Nurse Staffing Software?

A: The software will run on Microsoft Windows platforms (98, 98SE, ME, 2000, XP,Windows 7). The software currently does not support Macintosh Computers.

Q: What forms of payment do you accept?

A: We accept Paypal and all major credit cards.

Q: How much cost is involved in starting this type of business?

A: One of the more desirable aspects of opening a nursing agency is how little it costs to start. Many people start this business as a home based business. The start up costs will be far less than cheapest franchise, with ten times the profit potential. You can start with as little or as much as you want.

Q: Is the software that you are offering in your package share ware, try before you buy demos or are all of them full blown software programs?

A: All of our bundled software are full versions.

Q: When will I receive my E-book Package?

A: Your package which includes the e-book, contract forms, sample promotional ads will be in a compressed (ZIP) file. A download link will be emailed to you within 5 minutes after your purchase. Your Software Package will be mailed via USPS first class mail. Please allow 10 – 15 working days for software package to arrive.

Q: I have not received any email yet?

A: Our auto generated email may sometimes be treated as spam or bulk mail of your email server. Please check those Bins. If you still have not received your email, please contact us

Q: I do not have a credit card. Can I pay with a money order or check?

A: No, Unfortunately Learning Systems are auto generated and cannot be processed manually.

Q: Do you offer a warranty or a guarantee?

A: E-books are non-returnable. However, startanursestaffingagency.com will refund the fees paid to consumers experiencing technical difficulty in installing, or accessing our e-book, provided that the consumer notifies startanursestaffingagency.com of the problem within 5 business days of the original transaction and startanursestaffingagency.com cannot fix it promptly.

If for any reason you have difficulty installing or downloading the e-book (software) e-mail us and one of our customer support team will assist you.

Q: What is the system requirement for the download to work on my computer?

A: The system requirement for the download products are Windows 7, Vista, XP and below.